Mailing Protocol
Cook County Dept. of Corrections
PO Box 089002
Chicago, IL 60608
All correspondence is physically scanned and delivered electronically to the inmate's tablet. Do not send original photos or legal documents to the standard PO Box.
Visitation Protocol
All visits are conducted via remote video terminals. You must register through the approved vendor portal and schedule your time slot at least 24 hours in advance.
Both the visitor and the inmate must log in exactly at the scheduled time. Missed time slots will not be refunded or rescheduled.
Communications
Telephone calls and secure electronic messaging are provided exclusively by Securus. Family members must set up an AdvanceConnect prepaid account to receive calls.


